Refund Policy

Booth QR is operated by Bigdoor Ai Labs Pte. Ltd., UEN 202618811Z, 68 Circular Road, #02-01, Singapore, 049422.

$5 USD / 10-day access: refund requests are reviewed if made within 24 hours of purchase and before meaningful usage or lead capture.

$50 USD / 365-day access: refund requests are reviewed if made within 7 days of purchase and before meaningful usage or lead capture.

Refunds are not guaranteed. Reviews consider setup status, access usage, lead capture activity, and support context. Stripe fees, exchange rates, and banking timelines may affect final settlement.

To request review, email viisesh@bigdoor.ai or niraa@bigdoor.ai with your payment receipt, company name, event name, and reason for the request.